Digination solutions
How to build an engaging customer experience and an organized employee management system?
As technology reshapes our work and interactions, embracing Digital Transformation solutions is essential for businesses to stay ahead of the competition. These solutions encompass a variety of strategies, tools and platforms aimed at automating processes, enhancing customer experiences, and positioning your business for sustained success in an ever-evolving landscape.
01
Customer experience
Creating differentiated and connected customer journeys and experiences
02
Employee experience
Creating safe, sustainable and connected workplaces and user experiences
03
Digital experience
Accelerating business transformation by building connected, digital processes and capabilities
NO CODE / LOW CODE SOLUTIONS
A software development approach where applications are developed in a graphical interface, using drag and drop models, rather than writing thousands of lines of complex code and syntax.
“55% confirm that low-code platforms have helped them reduce backlogs in corporate IT”
01
Customer apps and portals
Build scalable, secure, pixel-perfect apps and customer web portals for consumers, agents, and partners at the speed of your needs.
02
Internal business applications
Improve employee productivity, building tailor-made internal apps for any department without creating connected app ecosystem.
03
Core systems
Leverage low-code to develop core systems tailored to your exact business needs, whether a customized ERP, a built-to-purpose CRM or API-enabled service.
Digital Experience
Build and deliver personalized digital experiences anywhere
Create digital experiences that look and function the way you envision using a platform that gives you a head start. With a track record of solutions for customers, employees, suppliers, and partners, DigiNation gives you the flexibility to serve the unique needs of your entire business.
Create solutions faster
Avoid vendor selection and integration headaches and just start creating. Don’t worry, you can always swap in other capabilities later using our composable platform.
Configure with low-code
DigiNation empowers teams to quickly tailor your solution, from content, branding, and page design, to personalization, workflows, search behavior, and more, with powerful low-code capabilities.
Connect and customize
Complete your solution with connectors that give users access to older, siloed systems through a modern, intuitive digital experience, using extensions written with any coding language your teams prefer.
Web Portal
Now launch, manage, and measure your portals faster
You can design your website in a way that increase engagement and streamline processes, offering your users a modern interface where they can find all the resources and functionalities they need. We are at the forefront of creating and developing web portals, offering custom-made solutions to propel your digital transformation. With our Web Portals’ Solutions you can empower your teams to deliver customized pages and sites on any device or channel.
– Service portal
– Data aggregator
– Advanced search technology
Rapid site setup
Launch branded sites, microsites, and landing pages quickly with pre-built template, style books, and site duplication features.
Content creation
Create, manage, and organize web content faster and more efficiently using our analyst-recognized Content Management software.
Data-driven insights
Use behavior, site, and asset metrics to measure what’s working on your site and identify improvement areas.
DGA standardization
Measuring current website performance, identifying gaps in content and design, and auditing back-end performance, security measures, and accessibility.
Accessibility tools
Ensure that your website is usable by people with disabilities, implementing tools related to color contrast, alternative text for images, keyboard navigation, and more.
Custom Application
Investing in custom applications helps streamline business processes and improves the customer service!
A custom application is built specifically for your company within any industry, considering your unique needs and requirements. Custom app development solutions can help you get the most out of your investment, ensuring that you get a return for custom software development, you can save a big deal on infrastructure, data security, and scalability.
Tailored functionality with cost efficiency
- Custom apps are built to meet the specific needs of a business, ensuring that all required features are included, and with the absence of ongoing licensing fees that lead to significant cost savings over time.
Enhanced UX and brand competitive edge
- Custom apps can be designed to align perfectly with a company's identity, creating a more cohesive and engaging UX and allowing businesses to stand out from competitors.
Improved scalability and increased security
- Custom apps can easily adapt to accommodate future growth with specific protocols, addressing the unique security concerns of a business.
Seamless integration with existing systems
- Custom apps can be integrated seamlessly with a business's existing systems and workflows, ensuring a smooth and efficient workflow.
Robotic Process Automation
Robotic process automation (RPA) is a software technology that makes it easy to build, deploy, and manage software robots that emulate humans’ actions interacting with digital systems and software.
With our experience and simulations, DigiNation automates your business’s internal processes and network solutions by reducing configuration errors and ensuring more reliable and predictable solutions. This, in turn, improves end-user satisfaction and increases efficiency.
Process evaluation
- Identify processes suitable for automation and evaluate suitability of automation-software options, supporting the standardization of specified processes.
Bot development
- Configure sustainable RPA environment, implement bots to achieve targeted benefits administrative support of RPA activities and the COE execution.
Center of excellence design
- Raise the design of an effective COE structure and related governance model to enable a stable RPA function.
Training & evolving managements
- Deliver training to support end users and provide management changes to expertise, impacting of automation.
Among global executives, 57% say RPA reduces manual errors and 68% believe that automation increase productivity.
AI Chatbots
DigiNation technologies bring a conversational AI layer for user interaction with any enterprise system; a single platform that unify apps, delivering customized interactions via chat or voice 24/7 while integrating other intelligent systems front-and-back-end to create a fully automated customer journey.
One Solution Equals Endless AI Applications
User analysis and monitor CSAT scores with Optical Character Recognition (OCR) & Retrieval Augmented Generation (RAG).
Agent takeover with seamlessly access to the full chat history and chat insight with continuous result optimization.
Text-to-Speech (TTS), Speech-to-Text (STT), Text Summarization and Text Similarity Model to eliminate user errors.
Easy integration with CRM systems for uninterrupted data flow and Linking social media platforms with rich media interactions.
Code-free editing & Advanced authentication with Local support for industrial experience and use cases.
Artificial intelligence, Natural Language Processing and Large Language Model (LLM) for enhanced user experience.
In line with Saudi government’s AI adoption compliance and regulations, DigiNation has implemented a smart AI assistant tailored for enterprise needs that provides employees with instant, secure access to external and internal information, through a natural chat interface.
Video, Audio And Smell Analytics
Our value proposition is that we can implement an intelligent technology solutions at a lower cost than a video recording system. The behavior analytics system is designed to operate with very low resolution (QCIF) and low frame rates. This also helps to reduce computational requirements. The Face Recognition system is designed to give accurate results with an image resolution, covering large areas this means one low resolution camera can do the job of 5 to 10 cameras required by others. The Smart Compression can reduce storage and bandwidth requirements by over 90%.
AI for autonomous systems
We have pioneered AI techniques that have created a new paradigm to analyze data from crowded and complex environments and provide the user with real time responses. Artificial intelligence enables our systems to have high levels of accuracy and low false alarm rates even in difficult situations.
Computer vision
The Face Recognition system can recognize faces at a significantly lower resolution than any other system. Our intelligent systems can recognize license plates for 130 countries. These capabilities are modular and can be combined to solve complex problems.
Enabling data analytics
All Big Data analysis is based on “text data”. Our systems can convert everything that is seen, heard or smelt by the system into Meaningful, Multimedia Metadata (MMM) – which is essentially text. This enables very fast analysis of data for forensic investigations.
Get automated intelligent technology solutions from the technology leader!
Paperless Faxing
A paperless faxing solution brings the tried-and-true practices of faxing to a more easily managed digital format. It is an eco-friendly way to reduce paper waste and bring the convenience of digital storage and access to fax pages. Instead of printing off pages at the fax machine, you can send and receive them via email, and the service can be used as part of a larger unified communications platform.
- Eco-Friendliness
- Time Savings
- Less Reliance on Hardware
What would you do with an extra hour a day? Improved efficiency means more time and more sales. Our software modules help improve workflows for every department.
We understand you’re attached to your existing applications. That’s why we’re flexible. EPMS offers extensive third-party application integration capabilities.
Your customers’ needs have evolved and so have the demands on your business. Whatever you’ve offer or specialize in, EPMS is with you every step of the way.
Our robust customer support, along with an extensive library of training, helps your team get the most out of EPMS. You have goals to achieve, and we are here to help.
Saudi Arabia is experiencing a surge in demand for application development software.
USD 122.8 Billion
2030
USD 41.86 Billion
2025
Why choose DigiNation?
We specialize in helping our customers streamline and automate their business processes. This brings high efficiency and productivity, helping our customers gain a competitive advantage to thrive and succeed.
- In-house operational capability; design, visualize, build, deploy, and evolve.
- Rapid deployment methodology using framework technologies and an extensive library of solution components.
- Adapting to any project requirements, ensuring your needs are met, no matter the scope or complexity.
- Helping you navigate through complexities with ease.
- Comprehensive system care and evolution program.
- Exactly the functionality you want, building on your existing technology
Need an appointment
Reach out to connect, know more about DigiNation.
About Us
Media
Partners
Clients
Careers
We build really better idea
Subscribe for newsletter & get day news, service updates
